Delivery & Shipping

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Dispatch

As a handmade business, we aim to make and ship your order within 5 business days but we may need up to 10 business days in times of high volume orders or during sale periods. You will first receive an Order Confirmation email when you successfully order a product. You will then receive a Shipping Confirmation email once your order is ready to dispatch (after up to 10 days as listed above). After the order has been dispatched, you can expect the delivery time frames listed below.

Delivery Options

Australia

Australia Post Standard Post: Please allow up to 10 business days* to receive your order after your order has been dispatched.

*Delivery times may vary as Australia Post can experience delays from time to time which are beyond our control. Please also allow processing time for when post office is closed on weekends*

Tracking Numbers

Once dispatched you will receive a Shipping Confirmation which will include your Tracking ID. Place the ID into the relevant courier: 

Australia Post - https://auspost.com.au/mypost/track/#/search 

Responsibility

Once the goods have been accepted for delivery by the postal contractor we cannot be responsible for the delivery. Please ensure that the shipping address you provide is complete & accurate. We cannot take any responsibility for incorrect entry of address details. The customer is liable for any additional shipping cost incurred by us due to incorrect address details provided.

Split Delivery

Unfortunately we do not offer Split Delivery of your order. However, at times we may be required to send orders in split shipments depending on stock restrictions.

Made to Order

During periods of high volumes, there might be additional wait times as some of our products will be made to order. 

Free Shipping

Australia: Free Standard Shipping for orders over $100 AUD. 

Not Available during Sale Periods 
We reserve the right to change/remove our Free Shipping policy at any time.